![]() ![]() In the chat field (lower right), type AGENTīe patient, it can take quite a while to reach a human. Use a browser that allows popups and cookies, and click here, There are 3 ways to contact adobe chat, phone and twitter: if it's been invalidated by adobe for a violation, there's nothing you can do. do your best and we'll move the post if it helps you get i've seen 2 or 3 similar cs6 issues this morning (usa adobe support and ask if your serial number is valid. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. In the future, to find the best place to post your message, use the list here, p.s. you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). that won't work even though photoshop is included in that suite. ![]() and one of the most common is using a program installation file with a suite's serial number.Įg, using a cs6 suite serial number with a photoshop cs6 installation file. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual). 0 based on past experiences.Make sure your serial number of cs6 match:Īssuming you're using a valid adobe serial number (6 groups of 4 numbers), that error message is incorrect, or you have a mismatch between your installation file and serial number. Personally I cannot imagine trying to use any version of Acrobat or InDesign as a. or where confirmed license holders can download the stand-alone, direct app updates.the individual product updaters have/are being deleted or moved out of reach and no one at Adobe has any clue about their non-functioning "Help> Update." process included on their updated DesignWebPremium_CS6_LS16.dmg.0 (Camara Raw 7x - ouch! - thank good the cs6 Photoshop 13.0.3 updater I found updated Camera Raw to 9.1.1.461) the through-app traditional "Help> Update." process laboriously only goes through the motions - it doesn't appear to actually update anything - I know because I checked four Macs I just built from scratch and they all are.the only CS6 installer available to us perpetual license holders now installs only to dot-0 point-0 zero.I think its going to be a popular issue when those of us who paid for the CS6 perpetual disk versions (not the cloud subscribers) actually realize what's happened when they need to reinstall from a working installer image and they find: Thanks for that link, I got the gist of it through the headline but the direction is crystal clear LIST OF UPDATES DMGs for Mac (or higher): install (again, no CC or later versions of Adobe software involved):ĬS6 Design Web Premium, perpetual boxed retail versions supplied by Adobe The following versions were all taken from previous cs6 Help>Update. It would be interesting to hear from anyone who has just successfully updated a _CS6_LS16.dmg CS6 start-from-scratch install using perpetual retail boxed disk serial number why I think 8.1 should be the latest update for disc users (my machines never came into contact with anything beyond CS6, including anything related to CC) This screenshot is from my cs6 retail perpetual install Help>Update. And is no longer available to anyone, as of last week. ![]() My recollection (perhaps wrong) is that InDesign 8.1 was for Creative Cloud subscribers only. I installed from a fresh download image off the Adobe server AND all seem to be working (except iLL Java which I haven't addressed yet)īut when I checked all the apps were still.all the updates completed with "Successful" acknowledgement and row of app icons that were supposedly updated They also appeared to successfully HELP> UPDATES.the installers ran SEAMLESSLY on all OSes.I just started from scratch installing my multiple licenses of CS6 Design Web Premium on four Apple computers ranging from 10.6.8 Snow Leopard to 10.14x Mojave I've read all the disclaimers and rants, just need a link that works dmg files and successfully updated them on my local machines ![]() I found and manually download Photoshop 13.0.6 and Acrobat 10.1.16. HELP PLEASE locating a direct download link to manually run and update my InDesign from 8.0 - to the late (8.1?) ![]()
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